Working with a Unilock Authorized Contractor is working with the best of the best. Our UACs possess the knowledge and expertise to bring your dream project to life, and deliver stunning results that will exceed your expectations.
Why paver color is not guaranteed under the Unilock Lifetime Guarantee
A manufacturer’s guarantee is an important consideration with any significant investment for your home.
The Unilock Transferable Lifetime Guarantee is one of the reasons homeowners and installers choose Unilock products for their paver projects. It gives them the confidence of knowing that any paver materials that prove defective will be replaced without cost.
But there are some things that not covered under our industry-leading lifetime guarantee, such as naturally occurring efflorescence and the color matching of replacement pavers.
Why isn’t efflorescence covered by the Unilock Lifetime Guarantee?
Efflorescence is a naturally occurring process that may appear as a white or light grey powder on the surface of concrete, clay or natural stone. It is temporary, and will disappear over time. However, if it is bothersome, an efflorescence cleaner can be used to remove it. There is no way to predict or prevent efflorescence. Because it does not compromise the structural integrity of the product, it is not covered by Unilock’s guarantee.
Why isn’t color matching of replacement pavers guaranteed?
Paver color matching of replacement products cannot be guaranteed due to the inherent variable appearance of natural stone products.
Most Unilock products are not comprised of a single color, but rather contain blended colors to achieve a paving stone that has a more desirable natural appearance. This process means that there will be color variances from stone to stone and from different product runs, which makes it difficult to guarantee an exact match.
How can I achieve a consistent, overall color in my paver project?
There are a few things you can do to ensure your paver color is consistent across your entire paver project.
- Don’t make your selection from a printed brochure or website images. Different presses and computer monitors make it impossible to capture and convey true-to-life colors in marketing materials. To be absolutely sure of your color, base your decision on the actual stones, which you can see at a Unilock Idea Centre, or any Authorized Contractor or Authorized Dealer.
- Before installing your pavers, check the label to ensure that the Unilock product delivered is the product and color ordered. If there is a discrepancy or if the product appears to be incorrect, contact your hardscape dealer or contractor before installing any pavers. Once the product is installed, it indicates your acceptance of the products as delivered.
- If your project requires more than one bundle of pavers, draw pavers randomly from several bundles when installing. This ensures that any variation between bundles will be seamlessly integrated in the project. When bundles are from different production runs, random selection from multiple bundles is even more important.
- Choose a Unilock paver manufactured with EnduraColor technology, a two-step process that protects the surface of the paver from fading. If you need to expand or add a new feature to your paver project, or replace a stone or two, you won’t see a dramatic variation in appearance between old and new.
At Unilock, we know that the appearance and color of your pavers is as important to you as life-long durability. In addition to manufacturing pavers that exceed ASTM standards for quality and strength, we employ leading technologies to create pavers that mirror natural stone, resist fading for years, and look as beautiful as the day they were installed.
To read more about our Lifetime Guarantee, click here.
How to ensure your paver project is protected for a lifetime
One of the many reasons homeowners and installers choose Unilock is because of the Lifetime Guarantee. It’s our promise to our customers that Unilock is committed to the quality and strength of our paver products – and to your complete […]Read More
Tips to avoid installation mistakes that could void your Unilock Lifetime Guarantee
Unilock products are known for their strength and durability. Our internal manufacturing standards far exceed those of industry organizations in Canada and United States. With proper installation and care, every single paver should last a lifetime.Read More
EasyClean Technology for your Outdoor Kitchen
Let’s face it. Outdoor cooking and eating can get a little messy, and most people would rather enjoy their outdoor space than spend a lot of time cleaning it. The good news is, there are several styles of patio pavers to choose from that are specially created to take the brunt of kitchen spills and mishaps, helping to make clean-up of your outdoor kitchen faster and easier.Read More
Efflorescence 101: What is it? How do you remove it?
When a paver or wall project is installed, a powdery white deposit may sometimes appear on the surface. It can be alarming to see on your newly installed patio and may leave you asking, “What is this?” Your contractor or landscape supply store will tell you that it’s something called “efflorescence.” But what is this exactly? Is it something to worry about?Read More
Find a Contractor you can trust
Browse our Design Idea Catalog
Explore endless design possibilities through our Design Idea Catalog. Browse our extensive portfolio of paver and wall products, and get inspired by our outstanding design projects that will fuel your creative expression.
Visit an Outdoor Idea Center
Experience the beauty and quality of Unilock paver and wall products in a life-sized setting by visiting a local Outdoor Idea Center. Our knowledgeable and friendly staff are on hand to answer any questions and offer free product samples.