Taking on a new landscape design and build project is a big decision. The second biggest decision is who you will entrust to carry out your vision and make your outdoor living space the best it can be.
Gorgeous outdoor living spaces can lose their appeal over time if they are not installed correctly. However, any worry is dissipated when you work with professionals who know the products inside out, who can recommend solutions for challenging situations, who are as committed to quality as you are (and as we are), who will do the job right the first time, and who back their workmanship with a solid guarantee.
To protect your investment in Unilock materials, we highly recommend working with a Unilock Authorized Contractor. We only partner with contractors we fully trust and who have the expertise and experience to carry out design and build landscape projects to any homeowner’s specifications.
Prioritizing Quality and Expertise
We meticulously hand-pick Unilock Authorized Contractors. We rigorously vet every contractor that applies to the Unilock Authorized Contractor program. This process involves inspecting contractors’ on-site work before accepting them into the program; we check that installations of our products are done correctly before we proceed with a partnership. We also review their business practices, obtain proof of insurance, and check customer references.
Then, we continually quality-check each Unilock Authorized Contractor to ensure we’re referring you to contractors who maintain the exceptionally high standards that we expect. This involves inspecting a sampling of Unilock jobs annually. We inspect the workmanship during the construction progress and three years after installation.
In addition, we require all Unilock Authorized Contractors to renew their certifications annually to keep up to date on emerging technologies, design trends, and our newest products. This means Unilock Authorized Contractors can answer questions you have about your Unilock materials and help you make the best choices.
All Unilock Authorized Contractors give their customers a minimum two-year workmanship guarantee that is backed by Unilock. But sometimes, the unexpected happens. Should your Unilock Authorized Contractor become unable to fulfill workmanship warranty obligations, Unilock will back their warranty for a period of two years. As well, the performance of Unilock products is covered by our Transferable Lifetime Guarantee.
Hiring a Contractor
Take your time finding the right contractor. After all, you’ll be working with this company for several weeks or months and you’ll need to work well together.
A reputable contractor won’t be offended by questions — and they’ll have the answers you’re looking for. And of course, a reputable contractor will be happy to provide references that are relevant to your project. If possible, ask if you can see the work in person.
To have the best overall experience, be sure to ask for: their license, a written quote, detailed drawings, a start and finish date, references, their guarantee, payment terms, whether they will do the job with their own staff or subcontract parts of it out, post-job cleanup and site care information, whether the job requires permits and who will obtain these permits, and proof of insurance.
A Commitment to Integrity, Innovation, and Quality
Some customers ask whether they must use a Unilock Authorized Contractor to install their outdoor living space. It’s not required, but it is recommended. These vetted contractors can be relied upon for their workmanship, reliability, and commitment to quality.
It is our mission to provide homeowners with a beautiful, unique, functional, durable, and high-quality outdoor space. It’s what we’ve been doing as an industry leader since 1972. We believe that professional installation by a Unilock Authorized Contractor will ensure that your vision comes to life, so you can enjoy your outdoor space for many years to come.
Schedule a free consultation with a Unilock Authorized Contractor, and let’s take your backyard vision from napkin doodle to your first summer soiree!