Customer Service Representative (Rittman, Ohio)

Unilock, the leading manufacturer of concrete paving stones and retaining walls, is currently seeking a Customer Service Sales Representative who will contribute a positive attitude in our teamwork approach.  Responsibilities include processing orders, assisting consumers with hardscape design, product selection, and sales, assisting sales representatives, helping with presentations, and other duties as assigned.

Duties & Responsibilities

  • Assist homeowners in accomplishing their vision of their outdoor environment
  • Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times
  • Have a developed rapport with the customer base, greet by name, have knowledge of account ownership, be responsive and timely, and display a caring attitude
  • Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues
  • Perform daily office responsibilities, working with the Customer Service Manager, to maintain the efficient operation of the office
  • Assist with completion of special projects as needed and assigned.
  • Use various PC software packages, including spreadsheets, word processing and graphics to produce high-quality reports, presentations and other documents


  • Demonstrate excellent attention to detail while multi-tasking
  • Ability to perform basic math equations
  • Exhibit professional and courteous etiquette in all situations
  • Power Point, Photoshop, and 3D imaging a plus
  • Strong computer skills
  • Ability to lift 50 pounds

Application Instructions

Only those candidates receiving interviews will be contacted.

Due to the seasonal nature of the business, this position may have an annual winter layoff of approximately 2 months.

Qualified applicants should send resume to;

Unilock Ohio Inc. – Att:  Human Resources
12560 Sheets Rd.
Rittman, Ohio  44270

Or email resume to

Career Details

Unilock Location: Unilock Ohio

Career Type: Full Time